18 April 2015

Review: ChemistDirect.co.uk


Recently I was asked if I'd like to review the UK's number one online pharmacy, ChemistDirect.co.uk, to see how easy it is to use and you can never have too many pharmaceutical products so I thought why not I'll give it a go. Here's what I thought.

First a little bit about ChemistDirect.co.uk: "Our mission is to keep everyone in your household in the best of health; fighting fit and ready for whatever life has in store, so you’ll be glad to open your door to Chemist Direct. Established in 2007, we’ve served over 1 million customers and with 24,000 verified customer reviews with a 9.0 average score on Trust Pilot, officially making us ‘excellent’. Because we’re only online, you’ll get more choice than your average High Street pharmacy and as we’re open all hours, you’ll never experience a ‘Back in 5’ door sign or waste a lunch break waiting at the end of a long queue."

So when you decide you want to become a Chemist Direct customer, the first thing you'll need to do is sign up to their website. It's simple and easy to do, filling in all the usual details, and it only takes a couple of minutes. I had no problems registering at all and I notice if you also sign up to their newsletter you'll get 10% off your first order, bonus!


After you've registered it's time to have a browse around and see what's on offer. There really is something for everyone even your cat or dog! There's lots of different departments to look through including; Vitamins & Supplements, Toiletries, Travel Shop, Pet Health, Health & Wellbeing, as well as an Online Doctor, Prescriptions and Medicines if you should need those facilities. I didn't have to use the Online Doctor or Prescriptions however I thought best to stock up on some painkillers in case a sore head should it (which they often do) so I added some paracetamol and ibuprofen to my basket. It's worth noting that if you do want to purchase any medicines then you do have to fill out a questionnaire before approval is given. Due to the fact I only purchased one packet of paracetamol and one packet of ibuprofen I got approval very quickly.

It's really easy to click through the website and add lots of different products to your basket. I got lots of different things from handwash, toothpaste and suncream to dog treats, kids vitamins and baby weaning products. The only thing that got on my nerves was when you add something to your basket then click the 'Back to Shop' button instead of it taking you back to the page you were on to browse some more it takes you straight back to the home page. I don't know about you but I like to go back to the page I was on so I can see what else there is to purchase so this did annoy me quite a bit.


You can use ChemistDirect.co.uk any time of day, in fact I placed my order at around 10pm at night, and if you order before 5.30pm you can have your items delivered within 5 working days for £3.49. If your order is over £40 then standard delivery within 5 working days is free. I placed my order as I said at 10pm on Thursday 9th April. I received an email on Monday 13th April detailing a delay with my order due to some stock availability however I then received an email on Tuesday 14th April to say my items had been dispatched and I received the full order to my door on Wednesday 15th April. So still within the 5 working days even with a delay as the weekend doesn't count. Not too bad I thought.

When you do eventually get to the checkout, after filling your basket with some goodies, you can use Paypal to pay if you wish. It's probably one of the easiest options as if you have a Paypal account then everything's set up ready to rock. I over spent a little so I used the Paypal method and it was totally fine.

Overall a very easy website to use with hundreds of products at your fingertips making things a lot easier and more convenient for you as you don't have to leave your house. Products were reasonably priced and the free shipping is good it's just a shame you have to spend over £40 to get it. My items were well packaged and nothing was damaged which is a great sign. The only annoying thing was that after adding an item to your basket and clicking the 'Back to Shop' button it jumped to the homepage instead of the page you were previously on.

Mummy's rating - 7/10

Please visit www.ChemistDirect.co.uk for more products and information. You can even see what they get up to on Facebook and Twitter so why not pop over and say hello!



I was sent a voucher code by ChemistDirect.co.uk so that I could order some products and conduct this review. All opinions are my own.



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